Returns & Exchanges

COMME des GARÇONS Melbourne offers returns on full-priced items within 14 days of delivery, provided they are in original, unworn condition with all tags attached. Please note that for hygiene reasons, fragrance, underwear, and earrings are considered final sale and cannot be returned.

1

Initiate Your Request

Contact our Melbourne boutique team via email within 7 days of receiving your order to request a Return Authorisation (RA) number.

2

Secure Packaging

Place the items in their original designer packaging and include the completed return form along with your proof of purchase.

3

Ship to Boutique

Send your return package using a trackable postal service to our designated Melbourne address; please note that return shipping costs are the responsibility of the customer.

4

Quality Inspection & Refund

Once our team has inspected the garment to ensure it meets our quality standards, your refund will be processed to the original payment method within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing